If at the end of the service contract the council is unable to retrieve a container the council may charge the customer for the replacement cost of the container payable within 30 days of the councils invoice. Missed bin collections data - cais Rhyddid Gwybodaeth i Ashford Borough Information Team. No it is completely up to you if you want to register for these collections. Even if you renew before this date the price increase is included. mySociety Please make sure you have retained your report's unique reference number. Waste Collections Update We - Ashford Borough Council - Facebook handle and treat your personal data can be found here: upon the council by either the Freedom of Information or Environmental intended for the named addressee(s) only and may contain marked material YO11 2HG. Are you the owner of any commercial copyright on this page? If your request relates to any of the above KCC matters but you If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. If you have an account you can log in and select 'New Requests' to submit your collection request. Bins and Recycling | Maidstone Borough Council You do not have to renew your subscription but please be aware that if you do NOT renew your subscription, your garden waste will no longer be collected and you may have to give back your brown bin. Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. Self service login . Missed trade waste collection; Recycling points & centres (tips) Batteries; Additional capacity . Report missed bin collections Make payments online (e.g. All News. The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. Refuse collection - Dartford Borough Council your request for 4yrs. This fee covers the collection of up to 4 items, only 1 white good per booking. Weno longer collect garden waste in black bags left out with your normal rubbish. What should you do if you are a business? UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Waste Collections Update - Tuesday 13 December. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Ashfield District Council - Missed bin collection The following items cannot be disposed of through the garden waste service: large branches (greater than 10cm in diameter), soil, stones, gravel, rocks, rubble, plastic plant pots or trays, or any other household waste. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Any damaged or broken bins will not be reused. We collect the following information about you when you subscribe to the service: The council has a duty to keep records up to date therefore we require customers to notify us of any changes to their personal details. This can include dirty conditions, unhygienic food handling, unexpected objects in your food, mouldy food, or food that has made you ill. We use cookies to improve your experience and improve our services. This complaint form should be used to complain about the Council and the service they have provided in dealing with you as a customer. How to sign up for a garden waste collection and what you can - Ashford Council reserves the right to not empty garden waste containers that are compacted too densely, over-filled or over-weight. Find your nearest Household Waste Recycling Centre. A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. What should you do if you are a business? Latest News. transmission in error please contact the sender, and delete the message. Your garden recycling will be composted and used as an agricultural soil improver. Are you using a mobile device? If your bin has been missed but your neighbours has been collected, please report it. 1XQ. Current customers may request an additional container(s) at a cost which is a pro-rata amount up to their next renewal of their current service. We may contact you to participate in customer satisfaction surveys. An annual renewal for new customers commencing post 18/06/2020 will have a renewal date one calendar year from their initiating their service. This means that a customer will need to renew their service exactly one year from the date of joining with a payment of 45. If you have decided not to renew your subscription, please take a moment to leave us some feedback. Donate and support our work. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". If you have any queries please contact us on 01233 331111. The following information defines the expectations and limitations of the Garden Waste Service. Skip to main content. Christmas bin collection schedule in Ashford (Image: Ashford Borough Council) Garden waste collections will also be suspended for the two-week festive period and will resume on Monday, January 9. Please visit our gardenwaste collection sign-up page if you would like to join the service and be eligible for garden waste collection. Last updated on 24/04/2023. FOI Requests, processing your personal data. Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Items need to be put out by 6am on the day of collection on the boundary of your property and. If your bin was too full, or had items we dont collect in it, well have left you information and advice on a bin hanger. You can let us know about missed bin in these ways. [3]https://www.ashford.gov.uk/transparency/ 267K If we have told you that something would be done, but it hasnt been done or is taking too long. or permitted to do so by law. Bin collections - Kent County Council You can check what goes in which bin on our bin guide page. Only a container provided by Ashford Borough Council will be emptied. Missed collections must be reported within 48 hours of the designated day of collection. Unauthorised use, personal information collected during the process of making an information Information Regulations. Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. intended for the named addressee(s) only and may contain marked material County Council, Room 2.87, Sessions House, County Hall, Maidstone. If the council alters the collection day, we will provide notification to customers at the earliest opportunity. You can find when your next refuse waste collection date is below: Next week is recycling collections across the entire borough, therefore unfortunately we do not have the resources available to collect refuse waste also. within the council for the purpose of responding to your request. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one. UNFRAMED, Ashford's first Mural Festival comes to an end but art trail to stay in situ News. The cost of the annual subscription includes hiring the brown bin, and we may need to take the bin back if you are no longer using the service. Dear Ashford Borough Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 Report a missed bin. request, please find attached our response. In the interim, Biffa are delivering sacks to residents that await delivery of a bin. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. Write toInformation Resilienceand Transparency Team, Kent UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Licensing and permits. The lid of the container must be fully closed when presented. Therefore, if a gardenwaste bin isplaced outside a property that has not registered for it, will not be emptied. Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Information Regulations. Ashford Borough Council only reserves the right to cancel the service if garden waste containers or the service is misused. FOI Requests, We will collect large household items such as: furniture, white goods and electrical appliances. The council reserves the right to remove containers if the customer fails to pay for the service or if the council withdraws the service for any reason. It won't be considered a 'missed bin' unless all of these apply. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Write toInformation Resilienceand Transparency Team, Kent Ashfield District Council - Garden waste collections Current holders of a garden waste collection service can request further containers at additional cost. Gardenwaste collectionsare fortnightly (except at Christmas and New Year). services through our wholly owned subsidiary your request for 4yrs. If you havent already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue. processing your personal data. ME14 Containers filled with contamination will not be emptied. We aim to collect every wheeled bin and recycling container which is placed out properly on the appropriate day, but we occasionally miss some. The Garden Waste Service is available to all domestic households with a garden within the Ashford Borough Council local authority area where the council confirms (i) that it is practical operationally for the council to provide the service and (ii) that the customer has adequate space to store the number of containers included in the customers service contract/subscription. Order Bins for a New Development. Containers are used at the Customers own risk. Biffa contractors at work in Maidstone (24584005) On average around 10 to 15 rounds have been delayed each week . And don't forget,if youre out and about and spot something, dont ignore it report it! To make a complaint, please complete the form below. Complaints relating to any aspect of the service or for repeated service failure should be reported to Ashford Borough Council through their complaints procedure. Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. Ashford Borough Council is the data controller for any personal information you provide in this form. Bins, waste & recycling. not share your information with any third parties unless we are required Help us protect your right to hold public authorities to account. Established in 2008. Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. We can only take away gardenwaste put out in your garden waste container we willNOT take side waste. If we have missed your bin due to road safety or access you will not be able to submit a missed bin report via our website, as we are aware the collection has not been completed. . Celebrate the Coronation of His Majesty King Charles III News. Report a missed bin collection - Reading Borough Council Garden waste containers will be delivered within 10 working days from registration to use the service. Bins and recycling - Tunbridge Wells Borough Council On the day bookings are available. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. . Did you know you can view and comment on planning applications on our website? If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. If you do not have a garden, or do not want to pay for your garden waste to be collected, you do not have to use the service. Find the dates we'll be collecting from your home. Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. Please be aware that if you move address within the Ashford borough and you wish to continue with the service, you will need to take your garden waste bin with you to your new property after notifying us. The fee of 27.00 is payable at the time of booking. [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data software or data resulting from this e-mail If you have received this For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Order new or replacement bins. The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. Unfortunately, due to the continued presence of ice, which poses a safety risk to our crews, and the number of households we could not collect from on Monday 12 December, we will not be returning to these areas this week. nonetheless consider it is within our remit for an exceptional reason Report missed bin collection - Bedford Borough Council Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. If we have been told that you cannot have help or use a council service. Resistance or Panic? What is happening in Ukraine on February 24 Bin collections in Swale will be collected a . Unless you are the Fields marked * are required. Download If your garden waste is not collected on your scheduled day this needs to be left out and. If your bin has been missed and not stated on this web page as a missed collection, please call us on 0345 0020022 or email: waste.strategy@lichfielddc.gov.uk or fill in the online missed bin form. Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. Each household can apply for up to eight containers. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Book a bulky or electrical item collection. Missed bin collections data - a Freedom of Information request to Your donations keep this site and others like it running. Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. Recycling and Waste | Stafford Borough Council You can check which bin is due for collection in the bin collection calendar. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form.
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