This had been my experience with every set since day oneI got a reply on Reddit the next day with a generic apology about how this person had been out sick (then shouldnt someone else have been checking messages? Your email address will not be published. AVOID! Best, Jeff, The dental nurse i seen (daniel) was very reassuring and helpful and had no problems putting my anxiety and concerns to rest. We completely understand the appeal of clear aligners, especially for adults. I was lucky enough to book an appointment last minute. Wash your hands, slap on those nitrile gloves, and take out one putty of each color. Be professional and polite, but dont take No for an answer. And why would you wait anyway? Past the 30 day window, you can still return your unused and unopened aligners for a partial refund. SmileDirectClubs dental team will let you know if you need to take another shot at it before sending another kit. I have zero confidence in this company. If youre uncomfortable taking teeth impressions on your own, check to see if theres a SmileShop near you. Get started with a free 3D scan at one of our SmileShops around the world.Interested to learn more about SmileDirectClub? Taking your impressions is the first step toward getting the smile you love. Before you begin, read through the Impression Guide included in your kit, just so you have a sense of what the whole process entails. That means no more office visits. We've reviewed and ranked top providers. If you have any feedback about your experience or need any help, please email us at reviews@smiledirectclub.com. I finally just called customer service (the general line), and when I asked to speak with someone in the Refunds Department, the rep I was speaking to just said, Uh (long pause), yeah Thats me. (SURE it is) I explained that I had been told on Reddit that someone was supposed to call me about a refund, and that hadnt happened. This kit costs $59, but sometimes you can score discounts that can drastically reduce the price. Even with the assistance of guides like this one, impression kits can be tricky if youve never used one before. Help us improve this article with your feedback. The cost of the Smile Direct Club Clear Aligners and professional treatment comes to $2700 total or a payment plan of $115/month for 26 months with a $300 deposit ($3290 total). This community provides unofficial support for those using SmileDirectClub (as well as all of other aligner companies!) SmileDirectClub sends invisible aligners straight to you for 60% less than other brands or braces. ZmQ5MDgyODc3NzhiZDU2ZjFiMGE4M2ExMTlhZmVkNTkxNDIzODA2NTkwODhm The brand has a Smile Guarantee Policy, which covers returns for impression kits and aligners. Hi Melissa, thank you for your kind review. Dont put the trays in plastic bags. Does Smiledirectclub Accept Insurance? - NewMouth Congratulations! Sigh. We strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Feel free to email us at reviews@smiledirectclub.com, so that we can assist. Theyve opened over 300 retail locations (called SmileShops) nationwide. Kishan was also very friendly and helpful in completing my scan and answering any queries I had. Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! You can even move the image and check out each angle of your new smile! Thank you so much. According to this study[3], clear aligners work better to fix the movement of teeth and have a shorter treatment duration, but they were not as effective as braces in producing lasting results. Fingers crossed my teeth straightening journey will be just as excellent! I have friends use similar companys who communication with their dentist on a weekly basis. About us: SmileDirectClub was founded on one simple belief: Everyone deserves a smile they love. Jampani, N. D., Nutalapati, R., Dontula, B. S., & Boyapati, R. Journal of International Society of Preventive & Community Dentistry, 1(2), 3744, Turkish journal of orthodontics, 32(4), 241246, Journal of clinical and diagnostic research : JCDR, 11(9), TC10TC13. Smile Direct Club Review - Must Read This Before Buying It's best to check with your insurer directly before pursuing treatment. If they determine theyre not, the cost of your impression kit or 3D image is fully refundable. Will definitely recommend Smile Direct Club. Candid does specify that they only work with orthodontists, not dentists, whereas Smile Direct Club uses both. We are happy to pass along your comments to the team here atSmileDirectClub! Every time I commented, Like I said in my DM they responded with Were here to help! If youre unhappy with your aligners within the first 30 days after theyre delivered, return them, and all payments youve made for aligners will be refunded. The presence of hormone-disrupting and cancer-inducing chemicals over a long term has been proven to have effects. That said, if youre still not 100% sure about SmileDirectClub, this is also a good time to compare your other options. Many health insurers cover orthodontics for children, but orthodontic coverage for adults is less common. Looking forward to it, I arrived about 30 minutes early to my appointment but was still seen which was great. Still awaiting results and 2nd aligner touch up after completing first set of aligners, Hi there. It makes the process much easier, so many customers prefer it! Ready to go? Email: support@smiledirectclub.com. Youll see in the photos below that weve taken advantage of a deal that drops it to $9. Once you get your aligners, treatment will take around 46 months, depending on the specifics of your case. There are some reports of the Smile Direct Club aligners damaging customers teeth; a common complaint is that although their teeth were straightened, their bite was negatively impacted. Thank you all so much for watching! And then I did my due diligence again and again as more faulty aligners were shipped to me. My new friend, "John, politely expressed that he was flagging my account as priority, and that it very likely would not take 3-5 days for me to receive a call back. First up is Smile Direct Club vs Candid Teeth. /s). SmileDirectClub Review (Pros, Cons & Results) - NewMouth YmFlMzUzZDAzMTQ0YTk0MjI3MGNhMzdkNzdkNjRhOTkxOTk5ZjBhMDk4YTFl Unfortunately, there were also several complaints about the customer service and refund process. We recommend at-home clear aligners if you have mild teeth misalignment. Considering the low cost and convenience, Smile Direct Club is a good option for people who want to improve minor misalignments in their teeth. We have a return date on the kit to help remind you to send back your kit as soon as possible. MGViMmYzMGJiOGY5NTZlNDllZTg5OGVlOTRhZWU5MzU2NmU2MDNiMDc5YTMz Smile Direct Club has a Smile Assessment Quiz on their site so you can check for yourself before signing up. Depending on your insurance, this cost could be reduced by up to half. Check out the BURST Sonic Toothbrush and Quip Toothbrush. I sent progress photos back at the start of March, I still havent had any feedback on the progress photos. They were warped as though someone had bent them in half, and did not make contact with the one problem tooth that caused me to begin this process in the first place. Like. If you dont end up being a good candidate, SmileDirect will issue a refund for the cost of your Impression Kit. I ordered a kit but was not able to enter my insurance information. Date of experience: April 19, 2023. Not a member of the club yet? YTVkZTI1YmIxMjM4M2FiNTIzMzE1ZWEzYWRiM2NhN2EwZmM3MzVlZjE5ZWZk If that isnt enough, the cost is the same as regular aligners, $1950 total or $89/month. A Smile Direct Club licensed dentist or orthodontist[8] reviews your case regularly. Youll even get $100 credit towards your aligners! Hi Suthinder, thank you for your kind review. I have spent 1600! How to Contact Smile Direct Club. It also includes a Smile Spreader, a device that helps you take photos of your teeth. M2UzMDRjODEwYzg3ZmVkNTMxNzZlZWUzM2NjNzQ3NGVkM2I4OTVlNjBlN2Nj How I Got a FULL Refund 7 Months After Paying in Full MmFmNDE2OWQwOTcyYTFiYjc4MzhiOGQ5NjQ3ZmNmMjIzOTc3N2JlY2NmMjlk A UK registered dentist or orthodontist monitors your progress remotely eliminating the need for in-person visits and costing 50% less . Alyssa has an M.A. As expected however, there are also some negative reviews, most of which claimed that the aligners didnt work, or didnt fit. Your photos and impressions will provide enough information for orthodontists to determine whether SmileDirectClub can treat your condition. NzNmZWI3ODVlMTU1Yjg5ZDNjM2E3YjNmNWJhMDFjNDAyYmFmZDVkMmJjOTYx Youre responsible for the return shipping in either scenario. However, it is significantly faster than both Invisalign and traditional braces. If youre not happy with your Smile Direct Club invisible aligners, you can return your aligners for a refund within the first 30 days. All that money and Im not happy at all. Get started with a free Smile Assessment online: smiledirect.co/2ABw2wk. If they still deny, you can submit the appeal to an independent state or federal government body. SmileDirectClub provides an eligibility-checker tool on their website to determine if your plan includes adult orthodontic coverage. And youre ready for the next step! If the experts determine from your impression kit that you're not a good candidate for SmileDirectClub's services, you'll receive a refund for the kit price. And if you return the kit when you're done taking your impressions, you'll get an . Please send us a DM! I almost just ended the exchange with ARE YOU HAVING A STROKE??". ZGZjNjcyZTEwODUxNDU1YzBmZWVjNDkzY2IzNzhhZjVjY2VmNWIxMTQ4ZDdl At this point, youre at a crossroads. After completing your treatment, you can purchase a Smile Direct Club retainer to wear at night, and order free Smile Direct Club whitening treatments any time. I explained that I would wear them for a week, just to prove that they were useless, and then I would be filing a complaint with the FTC. Nivarna and Jess on the smile bus were very friendly and gave me the time to think about the offer. No more paying a fortune.LET'S BE FRIENDS! You can also contact your insurance provider directly for clarification. Would recommend. NHS discount provided me with an extra 100 discount. If you liked this video, subscribe to our channel for more! SmileDirectClubs dentists only need one good set of top and bottom impressions to create a treatment plan, but getting it right the first time is tricky, so they give you two attempts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. YjM0ZGIzN2Q4MDU1YWQ5YjQ0MDI2YmFhYjg5NiIsInNpZ25hdHVyZSI6Ijg4 ZmFlMjJlMDMyOTdkNDlmZWY1OTVlMTY1YjI4YzI4NDA3MTNkNjBhMTc1MTJm The next couple of questions ask if youve had braces or an aligner in the past, and what your dental concerns are, like yellow teeth and grinding them in your sleep. You can simply put them directly into the box. SmileDirectClub UK offers two treatment options. You can either choose to continue with treatment or not. Build a site and generate income from purchases, subscriptions, and courses. The next section features images of teeth at varying levels of crowding, so you can compare the crowding and spacing of your own teeth[5]. At these locations, you can get a free teeth scan that takes the place of an Impression Kit. This beats out SmileDirectClub's average treatment time of 4 to 6. No problem, she says. For how we got here, see this post first. She was super informative, really nice and addressed all my concerns. Youll be taking four impressions: two of your top teeth and two of your bottom, although the procedures are pretty similar for both. If youre worried your insurance plan wont pay, SmileDirectClub offers several other ways to reduce the cost. Many providers also allow you to check your coverage by logging into your account. As an oral care leader with the first telehealth platform for transforming smiles, we provide clear aligner therapy to safely straighten teeth 100% from home in as little as 4-6 months, for less. Best, Jeff. Becky made it a lovely, fun, thorough, informative and professional consultation. I responded in a calm, but firm tone (paraphrased, but as accurate as I can recall). You must remove your aligners while eating or drinking anything except water. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. I sent back the kit within the time for the return which was three days, now they are refusing to refund me for not doing the imprinttheir incompetent customer service did not respond to the inquiry which would have allowed me to know what my out of pocket cost would be. Note: If you wish to share your personal experience with a particular clear aligner brand, we ask that you please submit a verified review via our customer review program instead of leaving a comment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We use dedicated people and clever technology to safeguard our platform. Get Started With SmileDirectClub For$2,050. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Wouldnt you know, I got a call from an account manager the next day. Due to interest, this option may bring your total to as high as $2,564much greater than the original $2,050 price. Like with all dental procedures, theres a risk associated. Dont push the putty in simply form it to the horseshoe shape. I submitted a ticket to get help and no response a month later. The Smile Direct Club Nighttime Clear Aligners are just like the original ones, but the plans and aligners are adjusted for nighttime wear only. We ship your aligners directly to you. Step 1: Place Your Order Before you do anything else, you need to get your hands on SmileDirect's Impression Kit. Or an initial deposit of 73.73 and 73.66 a month for 25 months (1739 financed at 9.9% APR**), for 1915.23 total. Had a scan appointment today with Laura. She has extensive experience writing expert-backed content in the dental space, with an emphasis on clear aligners and teeth whitening. True to her word, I got a call the next day (last Friday) saying that my refund was being processed. Learn More. SmileDirectClub offers financing, but it requires a soft credit check to qualify. Learn about Candid Teeth and Snow Teeth Whitening. SmileDirect has you covered if you mess up your impressions. They also offer a retainer, which costs $99. Once SmileDirect receives it and determines that the impressions are acceptable, their dental professionals will use them to determine if youre a good candidate for treatment. Ellie was very friendly and ensured that all my doubts were cleared. Find out how we combat fake reviews. Not everyone is an ideal candidate for home aligner treatment. Great visit to Smile @ Braehead. Can SmileDirectClub Guarantee Reimbursement? YjZlZDRiM2JjMjU2YWViYjA4MmE0NmQ3ZDQxOThjNjY0NWMxYmRjZmRkNjlm OTI2OTE1MzE5YjVlZTM5M2Y0Njk0OTc0YzM0ZDc2MmNkNDJlNWY4N2FkZDg1 Just overall feels like a scumbag company given that after you do your initial impression kit they spam you with emails texts calls 24/7 to try and get you to pay for their service. Patients wear them 22 hours per day, and each aligner makes slight adjustments to the position of your teeth. I totally get it. We are happy to pass along your comments to the team here at SmileDirectClub! With the addition of being easy to navigate, options such as these are rising in popularity for those looking for a way to get appointments quickly. This will be long and detailed in the hopes that it helps someone else get their money back, so TL;DR for the understandably lazy: I calmly explained that I was prepared to file a complaint with the Federal Trade Commission (the FTC) to anyone and everyone that I spoke to as I worked my way up the chain, and suddenly everyone was more than willing to assist me. UK Impression Kit Return : r/smiledirectclub - Reddit You can already feel the aligners snugly against your teeth, forming them into the grin youve always wanted. I hope you found this video on how to. Ok, John. I understand that you are just a person, and you have to do your job the way youre told to do it. 2023 Vimeo.com, Inc. All rights reserved. I look forward to seeing Meghan again. We're concerned to hear about your experience and would love to help. Since no X-rays or further scans are taken, and an orthodontist doesnt always physically examine your mouth before prescribing the treatment, you wont know if you have any underlying dental issues which can be worsened by aligners. She is skilled at developing and editing dental health-related content, creating product reviews, and producing high-quality oral health materials for several marketing firms. Being past from pillar to post to request a replacement. Were independently supported by our readers and we may earn a commission when you buy through our links. That means no more office visits. I started this process LAST JUNE, with high hopes that it would work. Here are the best clear aligner companies. OGY5MzE1M2JjYWI2ZDdjZmI0NGNiZWFmNjQ1MThlMGM1ZmVkNTI4ZDRjZDQ5 Providers known for offering adult orthodontic treatment coverage include (but arent limited to): The amount you are reimbursed varies from one insurance company to another. Why is a small tube of gel so hard to replace. How to appeal an insurance company decision. Note: Once you begin mixing the putty, it will set within 90 seconds, so youre on the clock. If youve followed all the instructions listed here, then youve taken your first step toward your new smile. Companies can ask for reviews via automatic invitations. NmY1YmQ5ODMzYmU2ZjZjOWU5NTBmZDI0N2UyNjU0MjhmZTlmOWEzYmVkMmY4 Her goal is to provide up-to-date medical information that is unbiased, accurate, and easy to digest. 1.4M views 2 years ago Looking to fix your smile while saving money and time? You've purchased your SmileDirectClub impression kit, and you're ready to get a smile you love. Please follow these steps when returning your aligners: Pack your unused aligners, in their original bags, to ship back to SmileDirectClub. Smile Direct Club is a teledentistry company that produces custom clear dental aligners, offering consultation with licensed orthodontists and dentists who review patient files before moving forward with treatment plans. Pursuing orthodontic treatment as an adult can feel stressful and overwhelming. SmileDirectClub UK Review: Better Than Invisalign? - Smile Prep Why is a small tube of gel so hard to replace. Taking your impressions is the first step towards getting the smile you love. MDA1Yjc5ZGJjOWNlN2YzOWM3NGIyNzliNDAxYzRkMTc5ZmIxNmE2M2FjNGIx Last updated on August 30, 2022 Leave a Comment. When the tray is firmly in place, dont move it for 2.5 minutes, after which you can use the tab to remove it. SmileDirectClub promises that you will receive your Smile Plan no more than 72 hours after they receive and approve your impressions. Before you can put a single aligner in your mouth, you need to submit molds of your teeth so that SmileDirects dental professionals can craft a personalized treatment plan. Interest rates with SmilePay range from 10 to 21% (depending on your state). We've reviewed and ranked the top providers. And another one when your Impression Kit ships: When SmileDirectClub says they have a 12 day shipping time, they mean it, so you should find the impression kit on your doorstep within just a couple of days. MDVlZTAzZTc2NzE0YjYyOGNiMzAyNGJmZDNiMTJhZmExNTY2OGMzODNkMGFi It goes against our guidelines to offer incentives for reviews. NDRjYWI4OTU5Nzc1NWM5ZTZhM2E2MzUyYjU2ZWVhYmEzMTAwMDQxMGMxOGU5 If you just want a basic rundown of this Smile Direct Club invisible aligner review, here are the highlights: Getting started with Smile Direct Club is a simple process, with three major steps: Now that you know how it works, well talk about the companys main products in this Smile Direct Club invisible aligner review. No more paying a fortune. 2023 Trustpilot A/S. Heres where the Smile Stretcher comes in. Her goals are to help create original pieces that connect to your reader and drive reviews. When my first aligners arrived, and I had issues, I did my due diligence to get replacements. After you finish, SmileDirects team will review your photos and let you know if theyre good to go, or if you need to retake them. The dental team starts by making a 3D image of your teeth, either through an at-home kit, or a visit to one of their SmileShops. This Smile Direct Club Nighttime Clear Aligners are flexible and more convenient for anyone whose lifestyle prevents them from wearing aligners during the day. Here is the link to Smile Direct club https://smiledirectclub.com/?\u0026utm_source=google\u0026utm_medium=cpc\u0026utm_term=M7aRzgzn\u0026utm_campaign=Branded\u0026AdGroup=Brand|Phrase\u0026utm_content=kwd-185617300850\u0026KeywordID=kwd-185617300850\u0026CampaignID=188114570\u0026AdGroupID=11882809730\u0026device=c\u0026matchtype=p\u0026mkwid=M7aRzgzn|pcrid|221323315196|pkw|smile%20direct%20club|pmt|p|pdv|c|slid||productid|\u0026gclid=Cj0KCQjw4eXPBRCtARIsADvOjY3tTjXLBuIyzSr1wBGGz3vBSsA37GIOps59rThTHpxWX8OC_-cSnNkaApnGEALw_wcBUse My code TRULYJAC to get 50% off your own impression kit Lets be friends!Instagram - https://www.instagram.com/trulyjacqueline/?hl=enSong - Tobu - Candyland [NCS Release] SoundCloud https://soundcloud.com/7obu Facebook https://www.facebook.com/tobuofficial Twitter http://www.twitter.com/tobuofficial Spotify http://smarturl.it/Tobu_Spotify If you haven't paid yet, I would strongly advise against using SDC. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. A Smile Stretcher: This handy plastic device pulls back your lips and cheeks so you can take clear photos of your teeth (also required for evaluation). Your email address will not be published. However, Smile Direct Club does have an A+ on the Better Business Bureau and a 4/5 star rating on the site. This will give a clear view of all your teeth. I wish there had been people in my corner working on that when I went through the awkward teen years in braces. So let's go! SmileDirectClub doesn't guarantee you'll get reimbursed. SDC also works with registered doctors, dentists, and orthodontists to ensure each treatment case runs smoothly. No. From here onwards, youll have regularly scheduled appointments with your doctor to check in on your progress. Archived post. However, unlike Smile Direct Club, this is done by a medical doctor.