Click Yes or No below. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. Depop's community guidelines are straightforward. Getting your Depop account suspended is bad for business. Depending on the issue, suspensions can last from one day to permanent, depending on the severity of the issue and the decision of the Depop team. Depop on Twitter I sent an appeal asking them to provide a more specific reason as to why I was suspended. Instead, you need to email close@depop.com from the email associated with your account. Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. Read about our approach to external linking. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Sneakers. com and providing as much detail as possible. I can't login to my Facebook Account : r/facebook - Reddit only pay through the app :) Back up and running again! This will help the team prioritize their requests so that they can get back to customers as soon as possible. Don't start crying just yet! If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. Sit back and relax while we do the work. You can do this on their website or through an online status checker like DownDetector. You can access the Help Center on their website (https://support. Skipping over these terms is not a good idea, as these are the rules you have to follow in order to use the program. and our So please don't dm me about bank transfers! A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. If your Depop account has been blocked, youll need to contact the Depop team in order to rectify the issue. Scammers have continued to plague many online services through the pandemic. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules, What Europe's royals could teach King Charles. When you get the email, make a new and creative password that the hacker can't . Here are just a few of the many other services we offer that might be helpful to you now or later. Once your account is created, you can start browsing and buying items with ease. Depop Reviews | Read Customer Service Reviews of depop.com | 3 of 256 Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Hi, this is my first time posting here. 3. Depop - money sent to another bank account holder by accident. If you want to report a seller on Depop, you can do so using the following steps: 1. #gowild 3 2 7 Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. Your email address will not be published. First, locate the email notification with regard to the suspension and check for the following information: Any indication of a future date when the suspension will be lifted The reason for suspension Instructions from Depop on how you should proceed If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. When you get the email, make a new and creative password that the hacker can't possibly know. Have any of you had similar experiences and been able to resolve it? Selling your gently used items or buying items on Depop is fun and exciting. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? The secret mine that hid the Nazis' stolen treasure. On Wednesday I logged into my suspended Twitter and submitted a request to reinstate the account. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Click on this option. 3. Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. Your G Suite Account Has Been SuspendedWhat Now? If you're looking to sign up for or use Depop, the online marketplace for buying and selling used goods, there are a few things you need to know before getting started. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. What you can do to access your money sooner Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. Video, The secret mine that hid the Nazis' stolen treasure. Find it on Depop. We'll review the claim and decide on reimbursement. com/). Depop suspends my account without notifying me : r/Depop - Reddit "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sit back and relax while we do the work. With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. Please read rules before posting. For more information, please see our Required fields are marked *. If the user is found to have acted unlawfully or held an account with a suspicious or false identity, or if the user violates any of the rules, that user may be permanently suspended. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. . If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. Would I win the case, theyre saying that over 100 pound they should keep all because of their packing of the item. She immediately used her brother's Depop account to comment on the offending post and contact the app. OneShop is an all-in-one automation app trusted by thousands of resellers like you. What size SIM card does the Droid Turbo use? The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. It really is that simple. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Hi, this is my first time posting here. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned . ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. Hackers will never guess it, but you'll remember it every time. Quit wasting time from your already busy schedule while attempting to get your account back. The process only takes a few minutes, then your work is done. Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned, that is the reason why I was suspended once again after over 4 months of me having the new account.After explaining, that the account was being shared with me, they demand to see identification papers from the both of us Now I'm waitin on a reply from them, after explaining that this account was shared with my ex-partner, whom I wish NOT to get into contact with again, after breaking up a few months ago (and subsequently, them taking the account back into their name). Selling fake items on Depop may result in a range of consequences, including but not limited to, the blocking of a Depop account, removal of listings and even legal action taken against a Depop user. The BBC is not responsible for the content of external sites. Depop Review: Account suspended - ComplaintsBoard.com Cookie Notice No, you cannot sell fake items on Depop. You need to resolve allconflicts with other users before requesting deletion. Umbrella | Depop Just share with us the information to verify your Depop account ownership and we'll take care of the rest. If Depop is taking a while to respond to your request, its hard to tell if they even received your appeal. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. If this doesnt work, its possible that your account was suspended or deactivated by Depop. They should be able to verify your account and help you regain access to it. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. the item tracks as delivered and vinted release the funds. If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? If any purchases were made while the hacker was on your account, let your bank know. Yesterday I had a message pop up asking for my date of birth. 1999-2023 PayPal, Inc. All rights reserved. You can also read our User Agreement for more information on other holds and reserves we may place on your account. I would like access to my account. No, it is not safe to give your Social Security Number (SSN) to Depop. This will surely increase the credibility of your complaint. Answer a few questions related to your banned account. A sub for discussing all things Depop. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. Tell us whether you have paid for the account and would like a refund. Stay vigilant, and if you suspect that something is off, dont take any risks. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Yes, you can use Depop without a phone number. Hannahb_x. Depops Terms of Use state that you can only offer items that are genuine and accurately described, meaning that items on Depop must be authentic. If the service is running normally, then you should try clearing your browsers cache and cookies. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. If you have a Business account, please log in to see the steps that apply to you. even if there is no bank transfer, just the mentioning of it my account gets reported to depop as it is against the community guidelines! Depop Account Suspended: Everything You Should Know to Avoid This To reinstate your license However, you can still use Depop without it. What to Do If Your Depop Email and/or Password Have Been Changed. Furthermore, with this app, you can see your performance. You can delete a Depop account by emailing the company with a deletion request. Read through the rules carefully before agreeing to any terms of service so that you are aware of the violations that can result in your account being suspended either permanently or temporarily. View new and completed orders. These steps apply to Personal accounts. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. But when Ms Strike logged back in, she was shocked by what she found. Here's what you need to know about the clothing marketplace platform, What is Etsy? If the hacker hasn't changed your account email address yet, this will work. Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. Contact your bank or credit card company and tell them your Depop account has been hacked. Banking services provided by Piermont Bank, Member FDIC. When this happens, an email from Depop is sent to the seller informing them about the suspension. If you're still not happy with the result, you can escalate the dispute into a claim. License Revocation and Suspension | Department of Transportation I received no response, and the appeal was denied. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. Please read rules before posting. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. By changing your password, the hacker won't be able to get back in. One option is to email close@depop.com from the email connected with your Depop account. 4. I sent it to them and they said I am underage and suspended my account. Today I was reinstated. We understand how frustrating and trouble it can be when you suddenly lose access to your account. The firm confirmed that credential stuffing is a big part of the problem. Conversation - Twitter How to Reinstate Your Suspended Account - Etsy Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. Appeal Banned Account - DoNotPay Depop suspended my partners account with no warning and didn't reply to her messages, from multiple channels, asking why it was suspended. The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back. Therefore, it is recommended not to attempt to sell fake items on Depop. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. Please note, the Depop team won't delete your account if you have any open disputes connected to it. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. We have helped over 300,000 people with their problems. Depop confirmed that it intends to implement multi-factor authentication in 2021. Hes sending me the same offer saying I chose to cancel the order when I opened the case and its his shop policy for no refund or returns. For some users, trust in the company has been dented. depop. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Aug 21, 2014 Are you a UK iPhone #Depop user? This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Avoiding getting your account banned from Depop is always the best course of action. Reselling on different marketplaces like Depop is a fruitful venture. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. The general rule is to be a good marketplace attendee and be truthful about your funds and/or items for sale, and respect others' rights while interacting with the community. To avoid this situation, ensure that you answer any questions from Depop and provide them with sufficient evidence to prove your integrity. Additionally, SSNs are not required to sign up or use the app. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". WHO SUSPENDS SOMEONE WITH ACTIVE ORDERS FROM BUYERS (especially over offering to pay elsewhere)? Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. If a user is suspended, they will receive an email notification informing them of the suspension and the duration. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. Depop Account Suspended: Everything You Should Know to Avoid This. 5. DoNotPay can help with bills, burner credit cards, free trials, and much more. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the users credit score. Complete your orders and upload tracking information. My michrosoft account is suspended how can i unblock my suspended Don't start crying just yet! By changing your password, the hacker won't be able to get back in. Dont give up just yet. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Scan this QR code to download the app now. Suspension is the temporary removal of your privilege to drive. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Does anyone know what's going on and can anyone advise what I should do next? How to Delete a Depop Account so You Can Make a New One - Business Insider Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). His shop policy is invalid when hes not sending me what I paid for. By browsing this website, you consent to the use of cookies. "You always know somebody who's had a Depop horror story. Depop has two main points of contact for support. Depop Reviews | Read Customer Service Reviews of depop.com | 2 of 259