The Commission's complaint charges the defendants, who operate from California, Colorado, New York, and Tennessee, with violating the FTC Act, the Telemarketing Sales Rule (TSR), or both, by making deceptive earnings claims through robocalls and other marketing techniques. Top 46 ADT Solar Reviews - ConsumerAffairs We have NOT saved any money on our light bill and have had to have them come back several times to fix their mess and now I have a hefty Solar panel payment plus my usual hefty light bill. We earn a commission from partner links on Forbes Home. They told me that the easiest fix was for me to go out there myself and turn on/off the main box. Register your phone number on the national do not call registry list. Read our Newswire Disclaimer. Worst customer service ever! With a warranty, ADT Solar also covers labor, panels and inverters. I turned the whole mess over to ADT customer relations. Get Estimates from Solar Experts in Your Area, honest, objective, and independent reviews on home products and services. How Much Does Ethernet Installation Cost? /Type /Annot unsolicited advertising? Can I file a lawsuit against SunPro Solar if Ive had a problem with them? /JS (AFNumber_Format\(2, 0, 0, 0, "", false\);) The funny part is that the conversation is recorded and stored for your listening enjoyment. << /Fields [] /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R 44 0 R 45 0 R 46 0 R 47 0 R] Guaranteed production for 25 years. The representative with whom I spoke assured me that the additional panels I requested would be installed within a few weeks of initial payment. Use bait and switch methods for solar installations. >> Did a bait and switch with the price of the solar also changing the terms from 15 to 20-year loan. ADT Solar announced in September 2020 that it became the first solar contractor in the U.S. to install LG NeON 355 watt solar panels, a new solar panel offered by LG. The installers spent 7 hours in a van due to unforeseen problems. 335957) are responsible for the contents of this website. /Resources 33 0 R This app lets you analyze system performance against weather data. Call us now for faster service. 24050885, not admitted in Georgia) and A. Cyclone Covey (GA Bar No. If you go the website route you will have to verify your ID by your email. /F1 52 0 R BBB Business Profiles are subject to change at any time. Many performance warranties for solar panels last for 25 years. >> Sunpro's chief executive, Marc . 11.3 miles away from Sunpro Solar. Quickly and easily check an unknown number. The only Solar Company in Florida dedicated to the best value and performance to the customer. BT /Subtype /Form >> >> On their page they state that registering your phone is free and after your register, other types of organizations may still call you, such as charities, political groups, debt collectors and surveys. << To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. The solar company isnt going to do it for you. We save maybe only $20 a month. Had 2 more estimates done. Took them 15 months from signed contract to activation of my solar system. ADT Solar appears to be highly responsive to customer complaints on the BBB site. MANDEVILLE, La., Sept. 11, 2020 /PRNewswire/ -- Sunpro Solar announced today that they will be the first solar contractor in the U.S. to install the new series of LG NeON . endstream Do not go with ADT solar. >> A solar specialist will work with you to customize a solar energy system that meets your goals and maximizes efficiency on your property. You receive $35 for each qualified referral and $25 for your friend(s) meeting with the company. My sales Rep promises me that they would install it for me at no extra charge if I would have decided to go with them. >> At ADT, were all about keeping you protected. Well start sending you the news you need delivered straight to you. Our lawyers can help if youve had a problem with SunPro. Worse financial mistake weve ever made! Please see our. Start with our list of. /Filter /FlateDecode Some homeowners will lease solar equipment, but those who do cannot claim any tax credits or incentives. The entire operation went south. >> After the inspection I was informed the entire roof needed to be done. 14 0 obj . >> My husband and I have made repeated calls to customer service and have also sent text messages with our so called "Account Manager" who by the way is probably a computer because she never answers the text messages, and we have received absolutely NOTHING from them. SunPro began business in 2008 and became one of the largest solar companies in the country. And deadline for NEM2.0 approval was approaching. To determine the best solar panel installation company ranking, the Forbes Home Improvement editorial team analyzed third-party data on over a dozen major companies, with each companys star rating determined by evaluating a variety of metrics, including: Best Solar Companies By States And Cities. /Type /XObject ADT Solar offers a 25-year power production guarantee with its solar energy installations, which legally protects customers in case the solar panels dont perform as expected. /Matrix [1 0 0 1 0 0] /Type /Page ADT Solar, formerly Sunpro Solar, was recognized as the second largest residential solar installer in the U.S. by Solar Power World in July 2021. They have no control of when you start paying on the loan so, please be aware of those sales tactics. The installation was conducted by a very friendly, efficient team, who installed 40 panels, set the control box and wired into our breaker panel in less than a day. /AA 10 0 R They also state that if you receive an unwanted call after 31 days from registering on the do not call registry, you can report it here. I signed contract with ADT Solar on Feb to add solar panels before new metering NEM2.0 starts in California. Joel Griffin. Solar spam calls are annoying and disruptive to deal with. << ADT Solar doesnt outsource to other contractors for repair and maintenance of its solar arrays, and all systems come with 24/7 online monitoring. You can also verify your solar systems health and share metrics on social media platforms. SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act. z#4cgbnLZ3E%\61iL; _Uie~aaf8 =Dh:!Ri%ID#-Fu2;I 04(0ALjK!bWr\_GSN(aFdytxaTb ^tzd&JP%l"^RY-4. 9$L.%K!/MWe?RcX=| Y?F(";KqpB3*"o4 16 0 obj Gage is more than capable, the installers were excellent. From consultation and customization to installation and operation, the ADT Solar team is focused on making the process as easy and enjoyable as possible. It can get your system up and running in several weeks. An error occurred when trying to submit the form. When getting solar, similar to choosing a vehicle off a car lot you should implement research to help make an educated decision. Man Sues SunPro Solar After Receiving Six Allegedly Illegal They are also going to offer you the 30% tax credit which you have 5 years to claim but they expect you to pay that 30% interest to the borrowing company within 6 months if you want to keep your interest at 1.9% as they will start you at. /Encoding 15 0 R ET endobj The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. Not sure the way they do their financing is ethical. 4 0 obj ADT sales representative said there will be no problem proceeding so I signed the contract. Solar panels can cost between, , depending upon the scope of your project and. The products and services we review may not be right for your individual circumstances. EMC Great product and Installation. Msg & data rates apply. Lie of omission is Not illegal, although I believe that for some of us on a tight budget need to know all the details. There have been reports of falling for this trick and have a salesperson dressed up as a utility representative showing up at your door to conduct an audit or inspection. Is ADT Solar the Best Solar Installer? Everything You Need to Know By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls, from time to time, to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. x+ | 6. Installing solar since ADT Solar also recommends exploring an Energy Efficient Mortgage, which credits a homes energy efficiency into the mortgage. /Helv 10 Tf They work by absorbing sunlight and releasing electrons. /MediaBox [0 0 612 792] Antonio v. Sunpro Solar, Llc - 1:18cv422 Review for ADT Solar (formerly Sunpro Solar) Office location: 108 Kelly Rd, Niceville FL, 32578 03/07/2022 Got Screwed by Sunpro/adt Pensacola, FL SCAM Sunpro/ADT scammed my elderly parents. Ripoff Report | Sunpro solar Review - Kansas, Wichita As soon as they get your money? 4. How BBB Processes Complaints and Reviews. 2 on our list of the best solar installers in the U.S. Kathy Kuhns Business Profile for ADT Solar - Better Business Bureau Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. endobj Commissions do not affect our editors' opinions or evaluations. Identifying a spam caller seems like common sense, but a lot of people fall for scam / spam calls every day. /Kids [48 0 R 49 0 R] I never signed or agreed to anything. Dean Promised us a lot of savings. Some consumers have complained that they were promised big savings on their monthly electrical billbut once the solar panels were installed, they never actually got them. I subscribe to ADT. We provide both traditional and innovative insulation solutions with advanced products and installation services, exceptional service, know-how, and technology. How do I know I can trust these reviews about ADT Solar? Failed to submit form.Please contact ADT. 1200 S Acadian Thruway, Baton Rouge LA, 70806, 17245 Jones Maltsberger Rd, San Antonio TX, 78247, 1350 El Jardin Heights Rd., Brownsville TX, 78526, 3649 Leopard Street Suite 304, Corpus Christi TX, 78408, 4951 E Harrison Ave 78550, Harlingen TX, 78550, 5614 126th Street Building A1, Lubbock TX, 79424, 7600 Chevy Chase Dr. Suite 300, Austin TX, 78752, 1800 Pembrook Drive Suite 300, Orlando FL, 32810, 3350 SW 148th Avenue Suite 110, Miramar FL, 33027, 113 South Monroe Street Floor 1, Tallahassee FL, 32301, 6602 Executive Park Ct N, Jacksonville FL, 32216, 3975 Vantech Drive Suite 7, Memphis TN, 38115, 8007 Counts Massie Rd. Our customer care team is here to help. With ADT Solar, that now means helping you start saving with solar solutions*. Telemarketing is defined as: the marketing of goods or services by means of telephone calls, typically unsolicited, to potential customers.. Meraki Solar Reviews | BestCompany.com What happens to solar panels after 25 years? Unsatisfactory administration. 30. Some customers have noticed a decline in service quality during the pandemic, Some customers have experienced permitting issues, ADT Solar customers who refer a friend can be eligible for a. ADT Solar also partners with Buildpro Roofing Specialists who can perform any roof repairs. >> If you've gotten solar panels installed by SunPro and feel like you didn't get what you were promised, call us at 657-845-3100, or e-mail us at contact@kneuppercovey.com. These are used to get an impulse buy from the customer to secure the deal. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. /S /JavaScript I have called ADT on three separate occasions to complain about this and Ive been assured that the spam calls from ADT Solar will cease. And with battery backup**, we also help secure your power essential energy supply if theres ever a blackout. ADT Solar, formerly known as Sunpro Solar, provides solar panel and battery installation services to customers in 21 different states. >> SunPro began business in 2008 and became one of the largest solar companies in the country. want[s] me to give [it] $3,000. 3) Panels that dont actually work. W Consider us the spray foam insulation . endobj L Willson Google and Nest Doorbell are trademarks of Google LLC. << So, I had to pay for my electricity bill along with the solar panel payment. ADT Solar (Formerly Sunpro Solar) Review (2023) - MarketWatch | Los Lunas, New Mexico You do the math. By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. We take an educational approach by informing you of your options and help make you the best decision when going solar. Can't get them to call me back or fix anything. Battery backups can keep home systems running during power outages, which is especially important if the residents have health equipment that needs to run. /Count 2 Read on to learn how you can stop solar telemarketers from contacting you! Report Spam Number. stream The company that owns the SunPro brand is a company called Marc Jones Construction, LLC, which is now owned by ADT (the security company). Learn about our Methodology of the SR Expert Rating System. To estimate how much solar energy your home needs and how much solar panels will cost, use the National Renewable Energy Laboratory PVWatts Calculator. I've been calling and trying to just get someone to come fix them for OVER A YEAR.A YEAR. endobj My letters were either ignored, or resulted in unsatisfactory responses. FTC, Law Enforcement Partners Announce New Crackdown on Illegal /Rect [487.289 340.998 567.036 358.332] There are many reports of pop-up solar companies that come up out of nowhere, offer subpar panels, do the installation poorly, and go out of business. endobj SunPro Insulation & Cooling Services - Sun Pro Insulation Let the community give you an assessment of the trustworthiness of a missed call. What's your experience with SunPro? : r/solar - Reddit << ADT Solar offers a Price Protection Guarantee to refund the difference of a lower quote from another company if that company offers equal products and benefits. 7 Months ago they damaged my landscaping and electrical wiring which they have yet to fix. If youre having a problem with solar panels from SunPro Solar, call Kneupper & Covey PC at 657-845-3100, or e-mail us at contact@kneuppercovey.com. All rights reserved. endobj Many customers praise ADT Solar for its quick installations and response times, but other customers point to ADT's acquisition of the company leading to spam calls. Have you answered a dubious call and can you confirm that it is e.g. 4 months later Venturer (Sunpro advocate?) The saying goes, If its too good to be true, it probably is. A lot of American solar call companies are notorious for offering too good to be true deals upfront only to disappoint the customer when the system wasnt actually free. On the state level, you can save money on your solar system through various policies and incentives. Recognize Spam Calls (Ping Calls, Robocalls) with the phone number reverse search / caller id lookup. 6) Charging cancellation fees with no contract. ADT Solar: the complete review | EnergySage Blog BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The This Old House Reviews Team is here to help you take advantage of this flourishing industry with in-depth research on thebest solar companies in the United States. Read more here: Camp Lejeune Lawsuit Claims. /Tx BMC My husband and I were approached by SunPro solar and we had a consultation this morning. Going Solar? Here Are the Best Companies of April 2023 - This Old House | 04/19/2023. ADT Solar provides 100% in-house repair and maintenance of its systems. /T (Total Fee) This started maybe two weeks ago. Over the next seven months, I wrote repeatedly to ADT asking for an estimated installation date and for reasons for delays. This is a service offered by Hello World Digital. 25 0 obj The contract estimated that the approximate completion date for the work would be between 30 and 120 days (one to four months). . /Filter /FlateDecode We have an abundance of happy customers and make sure we exceed their expectations each and every job. Your information is collected and used in accordance with our privacy policy. Most of the time they will try to schedule a free energy audit, in-person free solar consultation or some sort of an inspection. Momentum Solar Reviews | Read Customer Service Reviews of momentumsolar.com Please help me resolve this issue. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. Everything got laid out for us and we're very interested. /Names 6 0 R By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 4. Unsubscribe at any time. /Length 10 However, a solar panels output will start to decrease significantly after this time frame. They are a complete rip off and now we will have to out pocket money to get an attorney and try to get our money back that we paid for the system. 2) Delays in installing the panels. Do NOT trust them 5:2021cv00274 - Document 16 (M.D. In case of damage to your solar panels, ADT Solar can also help with removal and reinstallation. All reps aren't returning emails or phone calls. /Type /Metadata >> This company lies about everything from what Solar can do for your light bill to when somebody is coming to fix the problem. They took the time to explain everything to me and answer any questions I had. According to the complaint, the plaintiff received six calls from the defendant that were dialed using automated technology and attempted to sell him residential solar panels. Unauthorized use strictly prohibited. You might not even be a customer, but if youre getting calls from them that wont stop, theres a federal law called the Telephone Consumer Protection Act that can impose hefty penalties for companies that do that. Our rating system for solar companies is on a 100-point scale based on five factors: To share feedback or ask a question about this article, send a note to our Reviews Team atreviews@thisoldhousereviews.com. No subcontractors or flash in the read more. /W 3 EnergySage. 25-year warranty on panel, inverter and labor They install home solar panels in a number of states across the country. Went into contract June 2022. This unmistakably was NOT a human being manually dialing a phone number and 8 0 obj Stemke v. SunPro Solar, LLC, No. 5:2021cv00274 - Justia Law ADT Solar is expanding its footprint but is only available in a little more than half the country. | Norfolk, Virginia The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. Bear in mind a solar panel does not die after 2530 years. There are numerous ways to sue one if they treat you badly as a consumermost states have consumer protection laws that give consumers the right to sue to stop unfair or deceptive business practices. /F 4 7 16 comments Best Add a Comment HWnF}>P^IE4"Z(hqe3IHl4;;s'? Q By all means, have ADT solar do your project. 2023 Forbes Media LLC. This is useful if they are violating the national do not call list. With repeat offenders, they can be blocked by going to your recent call list by accessing your phone app. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This profile has not been claimed by the company. We will have to add the payoff to the price of the house, even after being informed the house will not sell for enough to cover the mortgage and this loan. 3 3 73.747 11.334 re I agree to receive the Forbes Advisor newsletter via e-mail. She previously worked in the decor and lifestyle spaces for digital publishers like Hunker and Ranker and has multiple years of experience creating design and DIY content. In some areas, you can get rebates and tax credits. STAY AWAY FROM ADT SOLAR. /JS (AFNumber_Keystroke\(2, 0, 0, 0, "", false\);) What problems do consumers report with SunPro Solar? Marlene Sanchez << ADT Solar - Profile & Reviews - 2023 | EnergySage | 04/18/2023. International Association of Better Business Bureaus. ADT Solar also installs Tesla. The company does not have any review for this year. DO NOT USE THESE PEOPLE FOR SOLAR PANELS THEY WILL TRY TO GET EXTRA MONEY FROM YOU IN THE WORST WAYS POSSIBLE.