Belkin is solely responsible for providing any maintenance and support services with respect to the App as required under applicable law. EXPORT CONTROL LAWS : You agree that the use of the Software is subject to U.S. and local export control laws and regulations. Chat with a customer support agent directly from your desktop. Configuring your devices security settings ensures that your network is safe from unauthorized access, malicious intents, and any cyber attackers. Therefore, you must treat the Software like any other material protected by laws and treaties relating to international property rights and in accordance with this Agreement. Belkin is committed to protecting your privacy. THE ENFORCEABILITY OF THESE LIMITED WARRANTIES MAY VARY BASED ON THE LOCAL LAWS APPLICABLE TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS DEPENDING ON WHERE YOU LIVE. 2. IF YOU ARE LOCATED IN THE UNITED STATES, THIS AGREEMENT CONTAINS A DISPUTE RESOLUTION AND BINDING ARBITRATION PROVISION IN SECTION 17, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS WITH RESPECT TO DISPUTES YOU MAY HAVE WITH BELKIN. d) except to the extent that any higher limit applies under the Product Warranty in the case of Connected Equipment, limit our monetary liability to you to the price that you paid for the Product. You hereby acknowledge that the Software may contain Open Source Software. In all other circumstances, this Agreement will be governed by California law, without reference to its or any other jurisdictions conflict of laws principles. We retain ownership of all trade names, trademarks, service marks, logos, and domain names (in each case, a Mark) associated or displayed with the Product. How do I check the firmware version of my Velop? To learn how to recover your admin password,click, You can restart your Velop network through the Linksys app. Further, the arbitrator may not consolidate another persons claims with your claims and may not otherwise preside over any form of a representative or class proceeding. Both Belkin and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. If you are located in Australia or New Zealand, the following four paragraphs apply to you: The benefits we give in this Agreement are additional to any rights and remedies that you may have under the Australian Competition and Consumer Act 2010 or the New Zealand Consumer Guarantees Act 1993 (CGA) (as applicable) and other applicable Australia and New Zealand consumer protection laws. If you have a question about your Product or Software or experience a problem with it, please go to the following websites for information on how to contact Belkin in your area: Belkin, Linksys, Wemo and many product names and logos are trademarks of the Belkin group of companies. You can find the user documentation for the Software on the Support page of the applicable Belkin website. Why is my old router still broadcasting its Wi-Fi even if the Velop is already connected to the network? (REQUIRED FOR APP SOFTWARE ON APPLES APP STORE ONLY). Is Velop compatible with DOCSIS 3.0 modem? If you have set up a parent node and added two or more child nodes in your Velop system,they will work as one seamless network to provide a reliable, secured, and super-fast Wi-Fi for your home. Linksys Holdings, Inc. 2023 | All Rights Reserved |, Security, Legal, Privacy, & Accessibility. No way to do this other than to wire it to a node. The Software is made available to you on the basis of a limited license only as set out in this Agreement. 1. For instructions in replacing your Linksys Smart Wi-Fi Routerwith Velop, click, To learn how to upgrade the firmware of your Velop, click. BY ACCEPTING AND AGREEING TO THESE PRODUCT TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. Step 3: Tap on Add Another Node to xxxxxxxx, where xxxxxxxx is the name of your existing Wi-Fi. If you are using an iOS device,click, . If you reside outside of the United States, the following Section applies to you: These Product Terms will be governed by the substantive internal laws of the State of California law, without reference to conflict of laws principles. How do I check the IP address of my nodes? Using the app, started the process of adding a new device to extend the wireless. IF EITHER PARTY BRINGS A DISPUTE IN A COURT OR OTHER NON-ARBITRATION FORUM, THE ARBITRATOR OR JUDGE MAY AWARD THE OTHER PARTY ITS REASONABLE COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) INCURRED IN ENFORCING COMPLIANCE WITH THIS BINDING ARBITRATION PROVISION, INCLUDING STAYING OR DISMISSING SUCH DISPUTE. You acknowledge that the Open Source Software license is solely between you and the applicable licensor of the Open Source Software. Linksys Official Support - Velop Tips How do I check if the nodes in my Velop network are online and working? Adding another node to your Velop system expands your Wi-Fi coverage. ft. 3. If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing at a reasonably convenient location for both parties as established by the AAA or the arbitrator pursuant to the AAA Rules. Press and hold the reset button until the light at the top of the node turns red, fades and flashes bright red again to reset the router to its factory defaults (6-10 seconds). If you are located in the United States, Section 17 applies to you: 17. We encourage you to read the terms and conditions and privacy policy of each third party website that you choose to visit. 5. How to Set Up a Linksys Velop Mesh WiFi System - Support.com For more information on the Velop light behavior, click here. Arbitration uses an independent and neutral arbitrator selected in accordance with the AAA Rules (instead of a judge or jury) and allows for more limited discovery than in court. Do NOT release the button until the light goes out and then turns bright red. NON-EU RESIDENTS . To check the IP address range of your Velop network, follow the steps below: Why do my nodes broadcast the same Wi-Fi name? Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU MAY HAVE HAD A RIGHT TO ARBITRATE A DISPUTE ON A CLASSWIDE OR REPRESENTATIVE BASIS, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREE INSTEAD TO ARBITRATE ONLY YOUR OWN DISPUTE(S) IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. LICENSE GRANT . ft. What are the product requirements of the Velop Dual-Band? 12. Select Next once it's changed. Since every home is different, you can always add nodes where it is needed. Any such invalid provision shall not invalidate the remaining provisions, which shall remain in full force and effect. It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data. What is the Parental Controls featureof the Velop? Your Velop should also be running the latest firmware version. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. However, as soon as it goes through the setup process,a random secured Velop password is created. You agree to strictly comply with all export control laws and regulations and agree not to export, re-export, divert, transfer or disclose any portion of the Software or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation. These data files do not update your firmware but consist of Software files that are cached on your Product and override older files. You may obtain more information about arbitration, the AAA Rules, download or copy a form Notice and a form to initiate arbitration at www.adr.org or by calling the AAA at 1-800-778-7879. Support available in English / Espaol / Franais / Deutsch / Nederlands. 2. IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. Adding an EasyMesh child node using the WPS button. For step-by-step instructions,click, Yes. Step 1: Power ON your child node and wait until the power light turns solid blue. What does the light at the top of my node indicate?, The light behavior indicates the different status and activities on your node. GENERAL TERMS . Linksys WHW0301GC-UK (Gigaclear) Frequently Asked Questions NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN OR A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. Power port-----Connect the included AC power adapter to this po rt. If any portion of this Agreement or any of its terms is found to be void or unenforceable by law in a particular jurisdiction, such portion or terms shall be interpreted and enforced to the maximum extent allowed in such jurisdiction, and the remaining provisions or any part thereof will remain in full force and effect. If you are using an Android device, click here . Linksys Official Support - Linksys Velop Intelligent Mesh WiFi System Configuring Client Steering and Node Steering on your mesh router - Linksys The WiFi Settings widget on the LinksysSmartWiFi.com page now has a new Advanced tab where you can configure Client Steering and Node Steering. Linksys Official Support - Setting up the Linksys Velop Mesh WiFi IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. b) To the extent that a court of competent jurisdiction determines that any provision of the Product Terms is not enforceable, the court may modify the provision to the minimum extent necessary to make the provision enforceable. You authorize us to use any feedback or ideas that you provide in connection with your use of the Product for any purpose and without further obligation to you of any kind. However, in the event of a conflict or inconsistency between the English and any non-English versions, the English version of this Agreement shall govern, to the extent not prohibited by local law in your jurisdiction. 22. The Software may contain links or other features that make it easier for you to visit or log-in to independent third-party websites (Linked Sites). MANDATORY ARBITRATION . Click each link below for specific instructions: For Android For iOS Step 2: Add the child node using the Linksys app. 10. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION ARE NOT CERTIFIED FOR EMERGENCY RESPONSE OR INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, DELAY OR ERRORS OR INACCURACIES IN THE DATA OR INFORMATION PROVIDED BY THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. This Agreement shall bind and inure to the benefit of the parties and their successors and permitted assigns. How can I tell if my Velop is in Bridge Mode? Check out our. How do I check the IP address range of my Velop network? Downstairs plug an Ethernet cable into port on wall and the other end into 2nd velop node. This means that, with each node in the Velop network, 128 Wi-Fi clients are supported since there are two radios (2.4 GHz and 5 GHz) per node that can service clients. Otherwise if you are located in Europe and are not a natural person, the laws of the United Kingdom shall apply to all matters arising from or relating to this Agreement (without reference to its choice of law provisions) and all disputes related thereto are dealt exclusively by the competent courts of the United Kingdom. WAIVER OF CLASSWIDE CLAIMS; SMALL CLAIMS COURT . How do I use the Channel Finder feature of the Velop? I've got the three node Velop mesh package, and it's been flaky ever since it was installed, but the flakiness has gotten loads worse in the past month or so. ALL LIFE THREATENING AND EMERGENCY SITUATIONS SHOULD BE DIRECTED TO THE APPROPRIATE EMERGENCY RESPONSE SERVICES IN YOUR AREA. Linksys Official Support - How to add a wired child node using the Software does not include any Open Source Software (as defined below). I want to use my existing router as the main WiFi AP and use one or two of my three velop nodes to extend the range further. Warranty: Belkin is solely responsible for the warranty in this Agreement, whether express or implied by law, to the extent not effectively disclaimed. 11. What is the default Guest Wi-Fi name and password? What is the Guest Access feature of the Velop? Open theLinksys appand access your Velop Dashboard. If you are located outside of the United States, or if Section 17 does not apply to you or is otherwise unenforceable as adjudicated by a court of competent jurisdiction, then Section 18 applies to you: NON-EU RESIDENTS . The rights and obligations under this Agreement are not assignable by you, and any attempted assignment shall be void and without effect. Click below for our list of global support numbers. This arbitration provision shall survive termination of these Product Terms and the termination of any account you may have with us. To learn how, click. Third Party Terms of Agreement. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CHECK THE BOX OR CLICK THE BUTTON AND/OR DO NOT USE, COPY OR INSTALL THE SOFTWARE, AND UNINSTALL THE SOFTWARE FROM ALL DEVICES THAT YOU OWN OR CONTROL. I don't think it is, at least not on my cheap model. The light on top of the node will turn red and fade in three pulses. Belkin and you acknowledge that Belkin, and not Apple, is responsible for addressing any claims relating to the App and your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. INDEMNITY . Plug one end of an Ethernet cable into modem first, then plug the other end into velop. It will blink blue while starting up. The default IP address is 192.168.1.1. Step 3: Now press the WPS button on the child node for 3 seconds. Linksys Holdings, Inc. 2023 | All Rights Reserved | Security, Legal, Privacy, & Accessibility. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. Get the most out of your internet with better Wi-Fi. Yes, the parent node must always stay connected via an ethernet cable to your modem or existing network. If your use of the Software is subject to an App Stores terms of use, then in the event of any conflict or ambiguity between the terms of this Agreement and such App Stores terms of use, the App Stores terms of use will govern, but only to the extent necessary to resolve such conflict or ambiguity, and the terms of this Agreement will otherwise remain in full force and effect. However, in some jurisdictions and circumstances it is possible for a manufacturer to change or exclude warranties, conditions or guarantees implied or imposed by law, and to otherwise limit its liability to consumers. Step 3: Tap on Advanced Settings and then select Internet Settings. Force Velop nodes to connect in desired order? : r/LinksysVelop - Reddit If the Software has been installed on a personal computer or mobile device, you must uninstall the Software immediately. If your home is already wired with an ethernet connection, you can use this type of connection to increase the range of the node and reduce the risk of WiFi interference. This will ensure all nodes are performing at optimal potential. How many URLs can be blocked usingParental Controls? Some Products include an auto-update feature, which gives us the ability to make updates automatically. Wait for the light on top of your router to turn solid purple . Internet connection with a modem or a modem + router (gateway), A mobile device with the latest version of the Linksys app. Some Belkin Products and Software may monitor energy consumption in the home. However, if you are a consumer and you live in a country where we market or promote the Product, local consumer law may require that certain consumer protection laws of your country of residence apply to some sections of these Product Terms. Both Belkin and you acknowledge that (i) this Agreement is concluded between Belkin and you only, and not with Apple, Inc. (Apple); (ii) as between Belkin and Apple, Belkin, not Apple, is solely responsible for the licensed application (App) and the content thereof. 11. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Need Help? Step 1: Log in to the dashboard of the Linksys app. 16. State arbitration laws do not govern this provision in any respect. Linksys will not sell or rent your email address. The Linksys Velop Intelligent Mesh WiFi System with Extenders . All rights granted to you under the Product Terms will automatically terminate if: (i) you have committed a material breach of any of the Product Terms or of the terms of any third party service required for you to use your Belkin App or Product; (ii) your actions cause us to be in violation of any agreement or policy needed to provide the Product; or (iii) we are required to do so by any court or government authority in any country. By accepting these Product Terms, you agree that the Federal Arbitration Act (FAA), including its procedural provisions, governs the interpretation and enforcement of this provision. How do I set up the first node with PPPoE connection? Each of the United Nations Convention on Contracts for the International Sale of Goods and the United Nations Convention on the Limitation Period in the International Sale of Goods is hereby expressly excluded and will not apply to this Agreement. By agreeing to this Agreement, you agree to automatic updates. How do I connect to the Wi-Fi using the WPS PIN? The Linksys Velop Intelligent Mesh WiFi System is a dual-band system that is easy to set up, designed to fit anywhere and work with an existing Velop Tri-Band. Except as expressly set forth in these General Terms, the payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. Performance Tips. DATA AND PRIVACY . 4. Linksys Holdings, Inc. 2023 | All Rights Reserved | Security, Legal, Privacy, & Accessibility. Other than as set forth in the preceding sentence, a person or entity who is not a party to this Agreement shall not have any right to enforce any term of this Agreement. Our team of experts is always just one call, chat, or tweet away. My house is pre-wired with ethernet. How can I at - Q&A - Best Buy NOTE: Images may vary. For nodes with multiple ports, c onnect an ethernet cable to the internet port of the child node and connect the other end of the cable to a LAN port on the parent node. Do I need to connect all other child nodes via ethernet to my existing network? There are currently 3 nodes in my house, 2 downstairs, 1 upstairs. ANY DECISION OR AWARD BY THE ARBITRATOR RENDERED IN AN ARBITRATION PROCEEDING SHALL BE FINAL AND BINDING ON EACH PARTY, AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. Yes, Velop supports Internet Protocol Security (IPSec), Point-to-Point Tunneling Protocol (PPTP), Layer 2 Tunneling Protocol (L2TP). Can I turn OFF the broadcasting of my Wi-Fi? YOUR USE OF THE SOFTWARE, PRODUCT AND RELATED PROGRAMS AND DOCUMENTATION IS AT YOUR OWN RISK AND DISCRETION. If you do not opt-out, you will have agreed to the mandatory arbitration set forth below. No. Residents of countries in the European Union may also bring any such dispute before a local consumer dispute resolution body, if any such body is constituted under the laws of the country in which you reside. Linksys Official Support - How to add a wired child node to the Velop The Linksys Intelligent Mesh nodes can be connected with ethernet cables. Use of either the Software or user documentation or both constitutes agreement by the U.S. Government that the Software and user documentation are commercial computer software and commercial computer software documentation, and constitutes acceptance of the rights and restrictions herein. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. By you, we mean the purchaser, recipient or other end user of the Product containing the Software or the purchaser, recipient or other end user of the Software on a standalone basis. After doing this the child nodes are connecting to each other and now i have a strong connection with even the furthest away child node. This Agreement does not provide for usage rules for the App that conflicts with the App Store Terms of Service as of the date you entered into this Agreement, and you acknowledge that you have had the opportunity to review the App Store Terms of Service. Yes, the parent node (connected to your modem with an internet connection) has a DHCP server. If your old router is removed from the network, but is still powered ON, its Wi-Fi will still be broadcasting. ethernet cables and the nodes should automatically switch to a wired connection. Select Set Up a New Product. Interesting_Arm_796 1 yr. ago. IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT AND YOU PURCHASED A PRODUCT CONTAINING THE SOFTWARE FROM AN AUTHORIZED RETAILER, RESELLER OR APP STORE (AS DEFINED BELOW), YOU MAY BE ELIGIBLE TO RETURN THE PRODUCT FOR A REFUND, SUBJECT TO THE TERMS AND CONDITIONS OF THE APPLICABLE RETURN POLICY. How many Guest Wi-Fi names does the Velop Dual-Band broadcast? 15. This Limited Warranty does not apply in Australia. Select Add Nodes. We'll follow up as soon as we can. You may not frame or utilize framing techniques to enclose any Belkin Mark, or other proprietary information (including images, text, page layout, or form) of Belkin, nor use any meta tags or any other "hidden text" utilizing Belkin's Marks, without our prior written consent. Again, this happens on two different nodes. No. For a detailed description, click, The Velopsets up in minutes using the Linksys app. I can't connect, and go to the Velop app, and it shows either the entire network offline, or one or two of the nodes offline. Linksys Velop: How to setup - YouTube 13. THIRD PARTY PRODUCTS AND SERVICES . The power light will then start to flash. 2019 Belkin International, Inc. and/or its affiliates. 1. If the Software is software or firmware embedded in a Product, you must stop using the Product. Step 1: Set up the parent node using the Linksys app (if not yet set up).
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