. test below They may also prioritize emergency communications, including by law enforcement, public safety, or national security authorities, consistent with or as permitted by applicable law, which may impact other users of their networks, including our customers. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. This technique optimizes the users data consumption and frees up network resources for all users. 300 Mbps, Download speeds up to: -Jackie. enTouch may engage in zero-rating for no consideration and by not differentiating on the basis of source, destination, content, application, service, or device, or class thereof. @ILCommerceComm I am being denied service from @RCNconnects I need someone to help me resolve this matter. This is at a critical stage for us! Internet down again - second time in 2 weeks. enTouch was among the first providers in the nation to offer bundled services and TRUE fiber-to-the-home technology! Speed Tests from Astound Broadband Powered by En-Touch Customers. display your award(s), Copy the Embed code and drop it into your site's HTML. Access and manage your account with ease, all in one place. The most frequently affected cities were: Houston. Astound Broadband is available at your address. [4] It is one of the listed companies of state-owned China Telecommunications Corporation. Customers may find their remaining data balance by contacting customer service. Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. At the moment, we haven't detected any problems at Astound Broadband. BroadbandNow Internet Service Provider Awards 2020. Quote. TV channels/selections on par with most leading content providers. Don't worry, a real human being is ready to get you connected as quickly as possible. I shouldnt get an alert that my service rate increases by nearly 30$ per month for internet ONLY, Never use @RCNconnects , internet has been down all day. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Power outages are possible Should you lose power to your home, cable and Internet services cannot be restored until electrical power from your local power company is back up and running. Top 5 Internet Providers in Houston, TX | HighSpeedInternet.com Ad Speeds up to 5000 Mbps Online only - order AT&T Fiber and get a $150 reward card No contract Seamless streaming, working, and gaming View Plans Ads 1. Now its Asstounding how bad it is. Waited over an hour to be told no clue when it will be back up. Apply today for the Affordable Connectivity Program (ACP), US Department of Health and Human Services, Public Health Emergency. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and To see more Astound Broadband Powered by En-Touch deals and offers in your area enter your zip code above. We tell you when your favorite services are down or having problems. 1. Thats everything you need under one roof with the added convenience of one provider and bundled savings! Oops! Temporary fluctuations in your cable service may occur throughout the restoration period. Customer Prioritization. These metrics are the main signs of broadband quality. #goodbye, As usual the monthly bill from @RCNconnects went up and they give you some bullshit reason as to why. Astound Broadband powered by enTouch accepts credit cards. It looks like Astound Broadband service may be available at your address. 166 reviews of Astound Broadband powered by enTouch "I am moving to Houston, and signed up for 3 services from En-Touch systems: phone, TV, and internet. It is common for some problems to be reported throughout the day. By clicking "Accept" you consent to the use of these cookies. We encourage our customers and other users of our Broadband Services to familiarize themselves with this information and to provide us with feedback about our Broadband Services so that we can continue to provide an excellent experience. Please be sure to follow travel advisories, take precautions, be aware of your surroundings, do not touch any downed lines and wires and, above all, stay safe. The speeds you receive from our Broadband Services may not be optimal for certain applications, particularly those involving real-time or near real-time, high-bandwidth uses. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Download speeds up to: , when they were running a promotion too good to miss. Motorists and pedestrians should take care. In those situations, we ask for your patience our teams work hard to get our services back up and running so you can be connected again. AT&T 80% available in Missouri City Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. (Please submit a report especially if you have trouble accessing the service from enTouch Wireless). You may experience a brief disruption to your cable services or degradation of picture quality as commercial power continues to be restored throughout the area. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. For the inconvenience, Astound Broadband has occasionally given some customers credits and other forms of payment. Called 1888 number. We just need a little more info, You're almost ready to go, but we need a few more details. Modem required for internet service. Only eligible consumers may enroll. Commercial power outages are possible. Customer Help & Support | Astound Broadband | Meet Our Companies: RCN Will probably miss the world series. Whether Astound Broadband Powered by En-Touch is your internet provider or you use a different provider, the speed Note: This speed test can be used to test any internet provider, not Internet is back on, but what about restoring speed? If you have electrical power at your home, but no TV, Internet or Phone service, please contact us. An arctic blast is approaching the Mid-Atlantic and Northeast Fri, 2/3 through Sat, 2/4. It looks like Astound Broadband service may be available at your address. #creepy For Balmoral, located in Humble, residents pay $180/year for 'basic 24/7 security monitoring'. are also linked at the bottom of this page. @RCNconnects Already working on it. Leading Provider Offers Gift Cards and Savings on Internet, Streaming & TV Services Houston, TX - November 15, 2021 - enTouch, a provider of high-speed internet, TV and phone services, today announced its limited-time Black Friday and Cyber Monday promotions.. Other restrictions may apply. Likes. i cant wait to spend ANOTHER 2 hours on the phone with @grandecom zero-star customer service team. Please see the full Terms of Service for additional information. Tv has pauses in the programming. Specifically, our Underlying Carriers may scan or analyze network addresses that are registered through the Underlying Carriers, including addresses that may have been delegated to customers, and/or routes that originate from the Underlying Carriers networks to identify and address security threats or to notify customers of such threats. Use our speed test to determine the performance of your Internet connection whether you use Astound Broadband Powered by En-Touch or another provider. My bill increased 4X without any explanation :/ Just looking for some answers. Last problem: April 29, 2023 at 5:33 p.m. If that does not work, please visit https://t.co/7dAcbr9rTo to report an outage at your address. As a Mobile Virtual Network Operator (MVNO), we provide our Broadband Services entirely by using the facilities of our underlying carriers, which are leading nationwide wireless providers (Underlying Carriers). Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Comcast Xfinity Outage in Houston, Texas Is The Service Down? Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). conference, chat lines, and premium numbers) are not supported and may be blocked. we found out that we were, basically, forced to have this company. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. To find out if enTouch services are available Report a Problem Full Outage Map Problems in the last 24 hours program. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Stay connected with Astound and save. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. The single "II Hype", released in 1989, peaked at No 18 on the Billboard R&B chart. Broadband Services provide customers with the ability to transmit and receive data from all or substantially all Internet endpoints. In doing so, they will seek to avoid disrupting the Broadband Services for customers. 600 Mbps, Download speeds up to: Whats the point is signing-up for text alerts if they never use it? All fields are required unless indicated as optional. to 1-800-427-8686. After you use your monthly data allotment, your data speed may be reduced or your data access may be suspended for the remainder of the billing cycle. As soon as the congestion at the cell site abates, or if the customers session migrates to an uncongested cell site, speed and latency will return to normal. Stay informed by listening to radio and TV bulletins and by reading our website updates. Weather reports predict below freezing temperatures, freezing rain, and/or sleet. Our speed and latency measurements are based on performance information provided by our Underlying Carriers. Great experience and great support. No hidden monthly fees. Been out of service since memorial day weekend. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. No, enTouch does not block or throttle (including impair or degrade) lawful Internet traffic on the basis of content, application, service, or use of non-harmful devices on its Broadband Services, subject to reasonable network management. The customers with lower priority may experience reduced data speeds and increased latency as compared to the other customers using the same cell site, which may cause websites to load more slowly or affect the performance of data-heavy activities such as video streaming, video conferencing, or interactive gaming. . Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. It's a fact that enTouch wouldn't stand on their own, and compete with legit security and internet companies, without these shady deals. Ive literally never had an internet outage last this long, and there is absolutely no justification for it. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. This policy provides Boomerang Wireless, LLC d/b/a enTouch Wireless (enTouch, we, us, or our) customers (or you and your) with information about the network management practices, performance characteristics, and commercial terms applicable to our mass market wireless broadband Internet access services (Broadband Services), consistent with the Federal Communications Commissions (FCCs) Transparency Rule and applicable state open internet laws and regulations. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Art By Gun/ Mike. enTouch offers prepaid and Lifeline service plans with pre-established allotments of data per month and the opportunity to purchase additional data. Summit Broadband is a leading fiber-optics telecommunications provider in Central and Southwest Florida. Latest outage, problems and issue reports in social media. Optimum / Cablevision outages reported in the last 24 hours. Spectrum serves homes and businesses in 25 states. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, You have electrical power at home and no one in your neighborhood has TV, Internet or Voice services. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Internet Outages Map | ThousandEyes Access helpful guides and support on internet, TV, phone, TiVo, account, and billing information. DaveB 11 months ago . As power service to your home is recovered, connectivity will be restored. Useful comments include a description of the problem, city and postal code. If unable to give this tell me if we need to find a new provider. The techniques may not be applied when a device is using Wi-Fi to connect to the Internet. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless By giving you as much broadband data as we can in all of our plans. enTouch does not charge termination fees. Report any low-hanging cable lines before a storm. For commercial power updates, please check with your service provider. 77406, Leyla 1 year ago Top 5 Internet Providers in Houston, TX | HighSpeedInternet.com Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. When it was just Wave it was fine. 940 Mbps. The New York Islanders are a professional ice hockey team based in Uniondale, New York. enTouch is part of Astound Broadband. Internet is not working since 3 pm cst at Cincoranch, Sagewood neighborhood, Stephen 4 months ago @WaveConnects Anyone else down in 98122?? Suggest edits ETS Cablevision, En-Touch Systems, enTouch_Systems, Astound Broadband Powered by En-Touch Coverage Map. . on May 03, 2021. As a result, while we have some control over the network management practices and performance characteristics applicable to the Broadband Services you receive from us, we do not actively manage the networks or control performanceour Underlying Carriers do. Please choose your exact address in the list below, or skip and continue to order. If you use the Broadband Services in a manner that violates our Terms of Service, including our Acceptable Use Policy, available at www.entouchwireless.com/terms-of-service, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. En-Touch Systems outage or down - All errors & problems in real time enTouch provides cable TV, phone, and internet services to communities big and small across Texas. Top 5 Internet Providers in Missouri City, TX | HighSpeedInternet.com BROADBAND DATA. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Notice letter of participation in a qualifying state, federal or Tribal Program. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Other restrictions may apply.