The Sellers terms and conditionsof sale will still apply to the purchase of Marketplace Products, with the following differences: Third parties with whom personal information is shared on The Flannels Group Ltd. and Group websites. We may change this privacy policy from time to time when we do, where appropriate, we will inform you via email. MARKETPLACE PRODUCT TERMS (ADIDAS AND REEBOK ONLY), https://www.adidas.co.uk/help/what-is-the-return-policy.html, https://www.adidas.co.uk/help/how-do-i-return-my-products.html. If you fail to comply with this obligation, We may have a right of action against you for compensation. For our customers security we dont allow change of email address. We also have procedures in place to deal with any suspected data security breach. Please give us a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address. Join a personal shopper and pull some of the hottest looks of the season, expertly tailored to suit you. We have no control over the payment authentication process so we will be unable to assist with any authentication inquiries. Style and Collect is an exclusive FLANNELS service, combining the ease of Click and Collect with a luxurious in-store personal shopping experience. The actual delivery charge will be calculated during the checkout process. Adidas do not refund Marketplace Product(s): obtained from a source other than the Website; that have been damaged by abuse or negligence (e.g. This is when a contract for you to purchase the goods from the Seller is formed. If your item is faulty, we will provide a full refund. Skip to content. The acts, decrees, legislation, regulations or restrictions of any government. . This applies to all items that are returned. The PEGI (Pan European Game Information) system was introduced several years ago as a way of indicating the age ranges that a game is suitable for. If the authorisation still remains after several days, please contact your bank to request that they act upon the cancellation of the payment. We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under these Terms that is caused by events outside our reasonable control (". We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. Email us: info@dixxon.com. Click hereto book your Virtual Style Consultation. If you want to deactivate your account, please contact us confirming your registered email address and name on the account. Returns and exchanges for in-store purchases. The refund will be made to the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise). A dedicated, specialist team will be continually reviewing and, if necessary, adjusting all procedures once we re-open, so please be assured that we are doing all we can to protect you, your families and our in-store team. We will retain the personal information you provided on registering an account on our Website or App so long as that account remains in existence. 2. If you cannot be refunded using the original payment method then a cheque will be raised to the address on the order. By choosing a paid service through our returns portal you will be provided with a tracked return service back to our warehouse. Under the list of payment options you will see an option to "Apply Promotional/Discount Code": Select this option, input your code and then select "Apply., If successful, you will see a discount applied to your order on the right-hand side in the "Order Summary.. This means in all original packaging and with all labels attached. How do I change details such as my payment/contact preferences? Flannels discount codes - 70% OFF for April 2023 - Marie Claire 10% Off For May 2023 | Flannels Discount Codes | Trusted Reviews Once you have emailed us for a return we will do our best to get back to you within 24-48 hours of receiving your return request and contact you via phone or email to advise you of the outcome. If we don't have the item you want to exchange, we will process a refund instead. These cookies can also help us to measure the effectiveness of an advertising campaign. Note that this right of withdrawal does not apply to Marketplace Product(s) not suitable to be returned for health or hygiene reasons and where a seal has been removed after delivery. You may not sub-contract, assign or otherwise transfer any of your rights or obligations under these terms and conditions without Adidass consent in writing. 63 reviews for FLANNELS, 1.1 stars: "AVOID AVOID AVOID. If you withdraw from a contract of sale during the Voluntary Return Period, in accordance with Adidass returns and withdrawal policy and these terms, Adidas will reimburse all payments from you, including delivery charges (provided the returned Marketplace Product(s) represent the complete order, within fourteen (14) days after receipt of the Marketplace Product(s). There's a search function at the top left of the website, look for the magnifying glass icon, but you can also look through our different categories for inspiration. We will improve this article. By checking this box, I consent to receive marketing text messages from through an automatic telephone dialing system at the number provided. Gift Cards are valid for 24 months from the date of purchase. such as a change of address or change in your marketing preferences); to provide, run and administer the Loyalty Programme; to tell you about the Loyalty Programme, or products and services that you ask us to send you information about, by email, post, mobile, telephone and/or through other digital means (depending on your stated preferences) including social media platforms, in accordance with 'Marketing and promotional communications' below; to keep in touch with you regarding your marketing preferences, in accordance with 'Marketing and promotional communications' below; to answer your questions, anddeal with enquiries or complaints relating to the Loyalty Programme; to analyse and improve the Loyalty Programme; to measure, analyse and improve our advertising and marketing to customers; to monitor and analyse the use of your Loyalty Programme account to detect and prevent fraudulent transactions and/or any other criminal activity (we may pass your details to a third party to carry out these functions); where relevant, to meet legal, regulatory and compliance requirements; where relevant, for the establishment, exercise or defence of legal claims; and. If there is any reason to believe that there is any: abuse or attempted abuse of the Loyalty Scheme by you; any fraudulent use of the Loyalty Scheme by you (including fraudulent use by a third party); any breach or attempted breach of these terms; or. I bought a jacket from Giulio Cambridge and 2 months later the material is clearly faulty. You'll need to contact them within 6 months of receiving our final response email. Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated. Each time you convert active points to Frasers Plus Rewards, the value of the relevant Frasers Plus Rewards will be added to your Frasers Plus Rewards balance. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them. You have the option to cancel the order if you do not wish to pay any additional delivery costs. You are responsible for ensuring you keep your log-in details secure, and for all activity that occurs on your Loyalty Scheme account. If you need to return a Dropship Product, you must send this to the relevant returns address set out in the table above. The information that we collect from you may be transferred to, and stored outside the European Economic Area ("EEA"). Please see in-store for details. See our complete return policy. Company Number 03406347. Contact - Dixxon Flannel Australia You should also enter any gift card/vouchers/promo codes on this page. Your parcel can only be collected within your chosen stores opening hours. Where we do so, the third country's data protection laws will have been approved as adequate by the European Commission, or other applicable safeguards are in place. Adidas offer this Voluntary Return Guarantee during the Voluntary Return Period subject to the provisions of Adidass returns and withdrawal policy. We take all complaints seriously and we will do everything we can to resolve them quickly. where you have given us consent to use it you are able to remove your consent at any time, by contacting us in accordance with 'How to contact us or complain' below; where it is necessary for entering into, or to perform, any agreement we have entered into with you; where required by applicable legislation; or. DELIVERY: Select your preferred delivery method. You can also check the status of your order using your tracking number we sent you in the confirmation email. If you require the items, we would ask you to place a new order. We will dispatch the pre-ordered goods via Express Delivery the day before the launch date, if delivery is within the UK. If we are unable to obtain authorisation of your payment. We're here to help! My order has been cancelled, but it appears that I have still been charged. Sometimes you may run into trouble and not receive account emails that we are sending to you. Active points will remain in your Loyalty Scheme account until: (i) they are converted into Frasers Plus Rewards or (ii) your membership of the Scheme ends for any reason. Select your preferred tracked returns service. Session cookies operate from the moment you enter the website until the moment you leave. Customer Returns Unit B Brook Park East Shirebrook UNITED KINGDOM NG20 8RY . You can also find that tracking reference number in your order history, to track the progress of your shipment. 1. To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase. Your payment will be collected from you by, or on behalf of, the Seller (depending which payment option you choose). You have 28 days to return your order from the date it's delivered. Returns : Flannels At certain times of the year, such as Christmas and public holidays, the processing time may be longer. code. FLANNELS - New Luxury Store Life through the lens of fashion, art and music . No worries, exchange for the perfect fit within 30 days of delivery. Google Analytics uses these cookies to discover when you first visited our site, how often you come back and how long you spend shopping. We use a combination of our own cookies, third party cookies and other tracking technologies to enhance your browsing experience and to enable our website and app to function efficiently. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. We may use your personal data in the following ways: We will only use your personal data when applicable legislation allows us to.